Servicing

Payments

Collect, record and reconcile borrower payments across all 48 active loans. Each payment is applied fees → arrears interest → current interest → principal (order set in Settings → Fees & defaults), posted to the loan ledger and written to trust.

Collected in September

$139,410

97.8% of $142,556 billed

Due next 7 days

$21,722

5 payments · Oct 1 – Oct 7

In arrears

$3,396.50

1 loan · includes $250 NSF fee

Post-dated cheques on file

Next deposit Oct 1 · #1143

Show

	Loan	Borrower / property	Method	Amount	Status
Past due
	#1066	Derek Lawson 14 Aspen Crt, Oshawa · 2nd · due Sep 24	Cheque	$1,712.50	Late — 6 days	Open collections case Open loan
Thursday, October 1
	#1026	Mohan Patel 42 Elmwood Ave, Brampton · 1st	PAD	$5,061.33	In PAD batch	Open loan
	#1033	Olivia Tran 12 Cedarvale Ave, Toronto · 1st · Renewal fee 2 of 3	PAD	$1,300.00	In PAD batch	Open loan
	#1143	Northgate Holdings Inc. 118 Queen St, Hamilton · 2nd	Post-dated chq #000109	$1,848.46	Cheque on file
	#1150	Viktor Petrov 5 Hillside Ave, Richmond Hill · 1st	PAD	$2,847.00	On hold to Oct 15	Open loan (hold details)
	#1228	Pinecrest Homes Inc. 40 Orchard Rd, Newmarket · 1st · interest prepaid from the advance	Prepaid	$4,166.67	Scheduled
Saturday, October 3 · PAD debits next business day (Mon Oct 5)
	#1187	James & Rachel Nguyen 9 Birchcliff Rd, Scarborough · 1st	PAD	$3,146.50	Prior NSF — Sep 3	Open collections case Open loan
Monday, October 5
	#1204	Samuel Oduya 77 Lakeshore Rd, Mississauga · 2nd	PAD	$988.79	Scheduled
Wednesday, October 7
	#1219	Harbour Lane Developments Ltd. 3 Harbour Ln, Oakville · 1st	Cheque	$10,677.08	Awaiting cheque
Saturday, October 10
	#1098	Karan Singh 15 Ravine Dr, Vaughan · 1st · matures Nov 1	Cheque	$2,580.75	Awaiting cheque
Monday, October 12 · Thanksgiving: PAD debits Tue Oct 13
	#1131	Anthony Romano 61 Kipling Ave, Etobicoke · 2nd	PAD	$1,623.75	Partly paid ($500.00)
Thursday, October 15
	#1112	Crestview Homes Ltd. 220 Main St E, Milton · 1st · matures Nov 15	PAD	$7,648.96	Scheduled
	Total expected (12 payments shown · 48 active loans)			$43,601.79

Automations: 3 days before each due date the borrower gets a reminder email/SMS (Settings → Automation). Every morning (plus any grace days) anything not received is flagged here as "Late", a late fee is charged when one is set in Fees & defaults, a follow-up task goes to the loan's servicing owner, and post-dated cheque reminders go out. Loans on hold are skipped. A loan's schedule is created when it is marked Funded; renewal-fee and payment-arrangement instalments appear here too.

PAD / EFT batches build a CPA-005 debit file for your bank's EFT file service, using the originator details in Settings → Payments / PAD. You upload the file to online banking. Each borrower must have a signed PAD agreement and bank account on file. A PAD provider connection is not set up yet.

1 · Create batch

2 · Download CPA-005 file

3 · Upload to bank & mark submitted

4 · Record settlement / import returns

PAD / EFT batches

Batch	Debit date	Payments	Total	Created by	Status
PAD-2026-10-05	Oct 5, 2026	4	$6,081.72	Daniel Brooks	Ready to send
PAD-2026-10-01	Oct 1, 2026	18	$61,204.18	Daniel Brooks	Submitted
PAD-2026-09-15	Sep 15, 2026	9	$38,771.40	Daniel Brooks	Settled
PAD-2026-09-03	Sep 3, 2026	7	$22,480.12	Daniel Brooks	Settled · 1 returned
PAD-2026-09-01	Sep 1, 2026	17	$57,390.05	Daniel Brooks	Settled
PAD-2026-08-28	Aug 28, 2026	2	$4,212.04	Priya Nair	Cancelled

Date	Loan	Borrower	Method	Reference	Applied to	Amount	Recorded by
Sep 15	#1112	Crestview Homes Ltd.	PAD	PAD-2026-09-15	Sep interest	$7,648.96	System
Sep 14	#1131	Anthony Romano	E-transfer	ET 8Q2KX	Oct interest (part)	$500.00	Priya Nair
Sep 12	#1131	Anthony Romano	PAD	PAD-2026-09-15	Sep interest	$1,623.75	System
Sep 10	#1098	Karan Singh	Cheque	CHQ 0457	Sep interest	$2,580.75	Daniel Brooks
Sep 7	#1219	Harbour Lane Developments Ltd.	Cheque	CHQ 2214	Sep interest · $1,699.67 held as credit	$12,376.75	Daniel Brooks
Sep 5	#1204	Samuel Oduya	PAD	PAD-2026-09-03	Sep interest	$988.79	System
Sep 3	#1187	James & Rachel Nguyen	PAD	PAD-2026-09-03	Returned NSF	$3,146.50	System
Sep 1	#1143	Northgate Holdings Inc.	Post-dated chq	CHQ 000108	Sep interest	$1,848.46	Daniel Brooks
Sep 1	#1026	Mohan Patel	PAD	PAD-2026-09-01	Sep interest	$5,061.33	System

Showing 9 of 47 payments received Sep 1 – Sep 30, 2026Total received: $139,410.37

1 – 30 days

$3,396.50

1 loan · #1187

31 – 60 days

$1,120.00

1 loan · #1152 on arrangement

61 – 90 days

$5,139.31

1 loan · #1066 with lawyer

90+ days

$0.00

0 loans · default / power of sale review

Returned payments & arrears

Collections & enforcement →

Loan	Borrower	Missed payment	Reason	Payment	NSF fee	Total owing	Days late	Actions
#1187	James & Rachel Nguyen (416) 555-0148 · prefers SMS	Sep 3, 2026 · PAD	NSF	$3,146.50	$250.00	$3,396.50	27	Open collections case Prepare demand / payout statement

Click a row to see its collections timeline below. Recording an NSF reverses the payment in the loan ledger, charges the NSF fee, sets the loan's sub-status to NSF follow-up, opens a collections case (or adds to the open one), holds lender distributions on the loan (if the collections setting says so) and writes the trust reversal.

Collections timeline — #1187

SMS sent — "Your Sep 3 mortgage payment was returned NSF…"

Sep 4, 9:02 AM · automatic

Email + NSF letter sent with $250 fee notice attached

Sep 4, 9:02 AM · automatic

Call with James Nguyen — will pay by e-transfer before Sep 26 (promise $3,396.50)

Sep 12 · Daniel Brooks

Reminder — confirm payment received

Due Sep 30 · Daniel Brooks

Cheque #	Loan	Bank	Cheque date	Amount	Status
000108	#1143	TD · acct ••4471	Sep 1, 2026	$1,848.46	Deposited Sep 1
000109	#1143	TD · acct ••4471	Oct 1, 2026	$1,848.46	On file · next
000110	#1143	TD · acct ••4471	Nov 1, 2026	$1,848.46	On file
000111	#1143	TD · acct ••4471	Dec 1, 2026	$1,848.46	On file
000112	#1143	TD · acct ••4471	Jan 1, 2027	$1,848.46	On file
000113	#1143	TD · acct ••4471	Feb 1, 2027	$1,848.46	On file
000114	#1143	TD · acct ••4471	Mar 1, 2027	$1,848.46	On file
000115	#1143	TD · acct ••4471	Apr 1, 2027	$1,848.46	On file
000116	#1143	TD · acct ••4471	May 1, 2027 (maturity)	$1,848.46	On file

8 cheques on file · covers to May 1, 2027 (maturity)Reminder set 2 days before each cheque date

Mark deposited records the payment. Returned starts the NSF process (fee, letter, collections case). Cancelled cheques stay in the register for the audit trail.

October billing

$142,556

48 loans · not yet run

Receivables outstanding

$3,396.50

Arrears + fees, 1 loan

Fees billed YTD

$11,850

NSF, late, discharge, renewal & admin fees

Billing runs

Period	Run date	Statements	Amount billed	Delivery
September 2026	Aug 28	48	$142,556.20	44 email · 4 mail
August 2026	Jul 29	47	$139,410.12	43 email · 4 mail
July 2026	Jun 27	46	$135,118.64	42 email · 4 mail

Receivables by loan

#1187 · J. & R. Nguyen

Sep interest + NSF fee · 27 days

$3,396.50

All other loans

47 loans

Current

Deposit date

Deposit account

Deposit reference

Source

	Loan	Expected	Method	Reference	Amount received
	#1026 · M. Patel	$5,061.33
	#1143 · Northgate Holdings	$1,848.46
	#1204 · S. Oduya	$988.79
	#1219 · Harbour Lane Dev.	$10,677.08
	#1187 · J. & R. Nguyen	$3,146.50

#1219 received $12,376.75 — $1,699.67 more than due. Hold as credit for next payment Apply to principal

Email a receipt to each borrower

Debit dateNot a business day — the bank debits Mon Oct 5, 2026

Credit to account

File format

Loan	Bank account	Items	Amount
#1187 · J. & R. Nguyen	Scotiabank ••0931	Oct interest	$3,146.50
#1187 · re-present Sep 3	Scotiabank ••0931	Sep interest + NSF fee	$3,396.50
#1204 · S. Oduya	RBC ••6612	Oct interest	$988.79
#1112 · Crestview Homes Ltd.	No bank account on file
Batch total (2 items)			$4,135.29

Borrowers are notified of the debit amount 3 days ahead, per Payments Canada Rule H1 (the payment reminder automation). The file is uploaded to your bank's EFT service; settle the batch here once the bank reports it. If your originator ID, short name or return account is missing, a warning here links to Settings → Payments / PAD.

Loan	Items	Amount
#1026 · Mohan Patel	Oct interest	$5,061.33
#1033 · Olivia Tran	Renewal fee 2 of 3	$1,300.00
#1112 · Crestview Homes Ltd.	Sep interest	$7,648.96
… 15 more items settled

Return file (CSV: loan number, amount, reason[, date]) — optional. The batch is settled first, then the returns are recorded.

Billing period

Statement date

Template

Included	Loans	Amount
Regular interest payments	48	$142,556.20
Arrears carried forward	1	$3,146.50
Outstanding fees (NSF)	1	$250.00
Total billed		$145,952.70

Email PDF to borrowers with an email address (44) Create print batch for mailed statements (4) Include late notice where arrears exist Send SMS "statement ready" notification

If the period has already been run, a warning appears here and the run is downloaded from the Billing runs table instead.

Arrears carried forward (Sep 3 payment returned)	$3,146.50
NSF fee	$250.00
October interest, due Oct 3	$3,146.50
Total due	$6,543.00