#1187 · James & Rachel Nguyen

9 Birchcliff Rd, Scarborough ON M1N 3A1 · term 1

1st positionActiveNSF outstandingCollections: Arrears letter stage → Servicing: · Underwriter: Priya Nair · from lead #L-2031

Collections case Start renewal Payout / discharge statement

Balance owing

$423,396.50

Principal + interest due + arrears + fees

Next payment

$3,146.50

Oct 3 · PAD · interest-only

Maturity

Aug 3, 2027

12-month term · 307 days left

Arrears

$3,396.50

Sep 3 NSF $3,146.50 + fee $250.00

September 3 payment returned NSF. $250.00 NSF fee applied. NSF letter not yet sent. · ·

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Other loan states: when a loan is on hold the header shows an amber On hold until Oct 31, 2026 pill and a banner (“PADs, reminders and late notices are paused; interest still accrues”); a loan in default shows In default since Sep 3, 2026. A funded loan with no collections case shows instead of Collections case. Deals in funding open this same page: no balance tiles or payments yet, a Deal funding button, and the Lawyer instructions & funds flow card on the Overview tab.

Loan terms

Principal: $420,000.00
Position / type: 1st · Residential
Interest rate: 8.99% fixed
Interest type: Interest-only
Compounding: Simple; overdue amounts compound monthly at the loan rate
Term: 12 months
Funded: Aug 3, 2026
Maturity: Aug 3, 2027

Payment: $3,146.50 · monthly on the 3rd
Method: PAD · TD Canada Trust ••••4417
Per diem: $103.45
FMV / LTV: $700,000 · 60.0%
Combined LTV: 52.6% (incl. collateral)
Property tax: Paid by borrower · current
Insurance: Expires Jun 30, 2027 · lender named
Loan purpose: Refinance
Interest handling: Paid monthly in arrears · interest adjustment (IAD) Aug 3 collected at funding · no deferral

Fees

Fee	Terms	Amount	Status
Lender fee	2% of principal, deducted from advance	$8,400.00	Collected at funding
Broker fee — Keystone Financial (P. Shah)	Kept in trust at funding, paid out from Held in trust	$4,200.00	Held in trust
NSF fee	Per returned payment	$250.00	1 owing
Late payment fee	Waived Sep 14 (reversing entry)	$100.00	Reversed
Discharge / admin fee	Charged on payout	$350.00	On discharge
Prepayment penalty	3 months' interest if paid out before maturity	$9,439.50	If applicable
Renewal fee	1% of principal at renewal	$4,200.00	At renewal

Holdbacks & reserves

Holdback: $10,000.00 held · roof replacement complete (inspection)
Tax reserve: $1,460.00 balance
Monthly top-up: $486.67 (added to each payment)
Next use: City of Toronto instalment · Oct 31

Held in trust

Trust ledger →

Broker fee: $4,200.00 held · Keystone Financial
Holdback: $10,000.00 in trust · $10,000.00 to release (roof replacement complete)
Holdback released: $5,000.00 on Sep 15, 2026 · cheque #3310

Both are paid out of the trust account and posted to the trust ledger and the accounting books. There's no second approval, so only people allowed to approve trust transfers (Owner / Admin) see the buttons.

Parties

Keystone Financial

Broker · P. Shah

Chen & Associates LLP

Northshore Holdings Inc.

Lender · $170,000

Status history

Sub-status → NSF follow-up — set automatically when the NSF was recorded

Sep 5, 2026

NSF — Sep 3 PAD returned

Sep 5, 2026

Funded — $420,000 advanced

Aug 3, 2026

With lawyer — instructions to Whitfield Law PC

Jul 20, 2026

Fee received — converted to deal

Jul 18, 2026

Lead created via Keystone Financial

Jul 8, 2026

Everyone on the loan. Click a name to open the contact record with full email/SMS history. The portal pill shows whether they can sign in to the borrower portal.

James Nguyen

Borrower · primary Portal: active

Email: j.nguyen@email.com
Mobile: (416) 555-0187
Date of birth: May 2, 1981
Occupation: Electrician (self-employed)
Address: 9 Birchcliff Rd, Scarborough ON M1N 3A1
Preferred: SMS

Open contact

Rachel Nguyen

Co-borrower Portal: invited

Email: rachel.nguyen@email.com
Mobile: (416) 555-0193
Date of birth: Nov 19, 1983
Occupation: Dental hygienist
Address: 9 Birchcliff Rd, Scarborough ON M1N 3A1
Preferred: Email
Relationship: Spouse

Open contact

No guarantor

This loan has no guarantor. Add one if the terms change at renewal.

Portal invitations (borrower, investor or broker portal) are sent and managed from the contact record → Portal access.

9 Birchcliff Rd, Scarborough ON M1N 3A1

Primary property · our 1st charge

Property type: Detached · owner-occupied
FMV: $700,000 · appraisal Jul 20, 2026
Purchase price: $610,000 (2019)
LTV: 60.0%
Property tax: $5,840 / yr · paid by borrower · current (confirmed Jul 2026)
Roll number: 1901 012 345 67800
Insurance: [Insurer] · policy HO-448812 · expires Jun 30, 2027 · lender named loss payee ✓
Appraisal: As-is, full · Brightline Appraisals · Jul 20, 2026 · Property Monitoring
Registration: Instrument AT6612345 · Aug 3, 2026

55 Pine Cres, Markham ON

Collateral property · our 2nd collateral charge

Property type: Townhouse · rental
FMV: $820,000 · broker estimate
Property tax: $5,410 / yr · paid by borrower
Insurance: [Insurer] · policy RP-610277 · expires Mar 31, 2027 · lender NOT named · Request endorsement
Appraisal: Broker estimate only Consider ordering · Property Monitoring

Existing mortgages on this property

Lender	Position	Balance	Statement
TD Canada Trust	1st	$380,000	Missing

Mortgage statement for the TD Canada Trust 1st is missing. ·

Security summary

Property	FMV	Charges ahead of us	Our exposure	Equity cushion
9 Birchcliff Rd (1st)	$700,000	$0	$420,000	$280,000
55 Pine Cres (collateral 2nd)	$820,000	$380,000	—	$440,000
Total	$1,520,000	$380,000	$420,000	Combined LTV 52.6%

Billed to date

$6,543.00

2 payments + NSF fee

Received

$3,146.50

Aug 3

Outstanding (A/R)

$3,396.50

27 days overdue

Accrued interest today

$2,793.15

27 days × $103.45 since Sep 3

Payment schedule & ledger

Status key: Paid Partial NSF Scheduled

Date	Description	Method	Amount	Paid	Status
Aug 3, 2026	Advance — funded	Wire to lawyer	$420,000.00	—	Advance
Aug 3, 2026	Interest — August	PAD	$3,146.50	$3,146.50	Paid
Sep 3, 2026	Interest — September · payment reversed Sep 5 (NSF)	PAD	$3,146.50	$0.00	NSF
Sep 5, 2026	NSF fee	—	$250.00	$0.00	Owing
Sep 13, 2026	Late payment fee	—	$100.00	—	Reversed
Sep 14, 2026	Reversal of Sep 13 late payment fee · posted in error · by Daniel Brooks	—	−$100.00	—	Reversal
Oct 3, 2026	Interest — October	PAD	$3,146.50	—	Scheduled
Nov 3, 2026	Interest — November	PAD	$3,146.50	—	Scheduled
Dec 3, 2026	Interest — December	PAD	$3,146.50	—	Scheduled
Jan 3, 2027	Interest — January	PAD	$3,146.50	—	Scheduled
Feb 3, 2027	Interest — February	PAD	$3,146.50	—	Scheduled
Mar 3, 2027	Interest — March	PAD	$3,146.50	—	Scheduled
Apr 3, 2027	Interest — April	PAD	$3,146.50	—	Scheduled
May 3, 2027	Interest — May	PAD	$3,146.50	—	Scheduled
Jun 3, 2027	Interest — June	PAD	$3,146.50	—	Scheduled
Jul 3, 2027	Interest — July	PAD	$3,146.50	—	Scheduled
Aug 3, 2027	Maturity — principal due (renew or pay out)	—	$420,000.00	—	Maturity

The ledger is append-only: nothing is edited or deleted. A correction is a new reversing entry that points to the original (see Sep 13–14). Most corrections happen through the actions themselves — recording an NSF reverses the payment, waiving a fee reverses the charge.

PAD details

Bank: TD Canada Trust
Institution: 004
Transit: 12345
Account: ••••4417
Account holder: James & Rachel Nguyen
PAD agreement: Signed Jul 28, 2026
Debit day: 3rd of each month

The account number is stored encrypted — only the last 4 digits are ever shown. History: Cheque Aug 3 – Aug 31, 2026.

NSF record

Payment	Returned	Fee	Letter
Sep 3 · $3,146.50	Sep 5 · NSF	$250.00	Not sent

Collections case →

Billing

Schedule type: Interest-only · monthly
Frequency: Monthly on the 3rd
Statements: Emailed monthly to both borrowers
Reminders: SMS 3 days before each debit
Late notice: Automatic 5 days after missed payment

Supported schedules: weekly, bi-weekly, semi-monthly, monthly or quarterly; prepaid interest. Partial payments show as Partial until paid. Change via .

Draws

Date	Milestone	Amount	Status
Oct 15	Renovation phase 2 complete	$40,000.00	With lenders

Lenders on this deal

+ Add lender

Lender / investor	Amount	Share	Lender rate	Interest to lender	Monthly owed	Paid by	Since
R. Bhatia	$250,000.00	59.5%	8.00%	Full	$1,666.67	EFT	Aug 3, 2026
Northshore Holdings Inc.	$170,000.00	40.5%	8.00%	Partial · 75% paid, 25% accrued	$850.00	Cheque	Aug 3, 2026
↳ sub-investor K. Northshore Family Trust	$50,000.00	29.4% of Northshore	8.00%	Paid via lender	incl. above	—	Aug 3, 2026
Total	$420,000.00	100%		$283.33 / mo accrued	$2,516.67

Borrower pays $3,146.50 · lenders earn $2,800.00 ($2,516.67 paid now, $283.33 accrued) · you keep $346.50 / month (0.99% spread)

Referral fee

Payee: Keystone Financial (P. Shah)
Rate: 0.25% / yr on $420,000
Monthly: $87.50 · paid from the company spread
Effective: Aug 3, 2026

Management / servicing fee

Spread: 0.99% (8.99% borrower − lender rate)
Monthly: $346.50 gross · $259.00 after referral fee
Calculated as: Spread (borrower rate − lender rate)
Other fees: Lender fee $8,400 kept at funding

Distribution history

Distribution run

Period	Lender	Amount	Paid on	Status
September 2026	R. Bhatia	$1,666.67	—	Held — borrower NSF
September 2026	Northshore Holdings Inc.	$850.00 + $283.33 accrued	—	Held — borrower NSF
August 2026	R. Bhatia	$1,666.67	Aug 10, 2026	Paid · EFT · EFT-0810-12
August 2026	Northshore Holdings Inc.	$850.00 + $283.33 accrued	Aug 10, 2026	Paid · Cheque · #2210

Held amounts are paid in a later distribution run once released (only people allowed to run distributions see Release anyway). Other statuses: In a draft run Released in a later run.

Loan documents

CLOSING PACKAGE — FROM LAWYER

PDF

Reporting letter — Whitfield Law PC final report

Aug 12, 2026 · 2.4 MB · shared with lenders

Received

PDF

Registered charge — AT6612345.pdf

Aug 3, 2026 · 640 KB

Received

PDF

Insurance binder (lender named loss payee)

Jul 30, 2026 · 310 KB

Received

PDF

Title search & execution certificate

Aug 1, 2026 · 1.1 MB

Received

LOAN FILE

PDF

Welcome letter — 1187.pdf

Aug 3, 2026 · 180 KB

Generated

DOC

Commitment letter — signed

Jul 16, 2026 · 420 KB

Signed

PDF

PAD agreement — PAD + void cheque.pdf

Jul 28, 2026 · 290 KB

Received

PDF

Insurance certificate — 9 Birchcliff Rd

Jul 30, 2026 · 210 KB · expires Jun 30, 2027

Received

PDF

Appraisal — 9 Birchcliff Rd

Jul 20, 2026 · 3.8 MB · shared with lenders

Received

—

Mortgage statement — 55 Pine Cres (TD 1st)

Required for every property owned

Missing

Upload

Drag files here
or

PDF, JPG, PNG, Word · 25 MB max

Expiring soon

Insurance — 55 Pine Cres

Expires Mar 31, 2027 · 182 days

Insurance — 9 Birchcliff Rd

Expires Jun 30, 2027 · 273 days

Each renewal creates its own renewal record with new terms, fees, conditions and documents. The original term stays in the history below.

Terms history

Start renewal

Term	Period	Principal	Rate	Payment	Fee	Status
Original term	Aug 3, 2026 – Aug 3, 2027	$420,000	8.99%	$3,146.50	$8,400 lender fee	Current
Renewal 1	From Aug 3, 2027	—	—	—	1% default	Not started

Once a renewal is started, its row links to the renewal record (e.g. RN-0042 · Terms prepared); earlier terms of a renewed loan link to that term's loan page.

Renewal reminders

May 5, 2027

90 days before maturity — task to review the file and propose terms

Jun 4, 2027

60 days — renewal offer emailed to borrower and broker

Jul 4, 2027

30 days — follow-up SMS if not signed

Sent by the maturity automation rules (Tasks → Automation rules).

Notes

Pinned Collections

Spoke with James — business payment was late, expects to cover September by Sep 30. Agreed to re-present with the next PAD. Will confirm by SMS.

Daniel Brooks · Sep 8, 10:24 AM ·

General

Collateral charge on 55 Pine Cres registered. Still need current TD statement for the file.

Priya Nair · Aug 5, 3:15 PM ·

Phone call

Funded. Welcome letter sent. Lenders R. Bhatia and Northshore notified.

Alex Morgan · Aug 3, 4:02 PM ·

Activity log

Every change is also kept in the audit log

Late payment fee reversed — $100.00 · posted in error

Sep 14 · Daniel Brooks

SMS sent to James — “Confirming your replacement payment by Sep 30”

Sep 8 · Daniel Brooks

PAD returned NSF — payment reversed · $250 NSF fee · collections case opened · lender distributions held

Sep 5 · Daniel Brooks

Monthly statement emailed — to both borrowers

Sep 1 · system

Payment received — $3,146.50 PAD

Aug 3 · system

Tasks

Send NSF letter + fee notice

Today · Daniel Brooks

Follow up on replacement payment

Oct 1 · Daniel Brooks

Get TD mortgage statement — 55 Pine Cres

Oct 3 · Priya Nair

Call borrower about NSF

Done Sep 8

Draw amount *

Advance date

Draw fee

Tie to milestone

Fee handling

Funded by

Existing lenders, pro-rata (R. Bhatia 59.5% · Northshore 40.5%) A single existing lender New lender…

Lender (single lender only)

A new lender's allocation is set up in Deal funding; the draw records that a new lender funds it.

Site inspection required before release (creates a task)

New principal

$460,000.00

New LTV

65.7%

New monthly interest

$3,446.17

Net to borrower

$39,500.00

Funding	Share	Advanced	New position
R. Bhatia	59.5%	$23,809.52	$273,809.52
Northshore Holdings Inc.	40.5%	$16,190.48	$186,190.48

Paydown amount *

Date received

Method

Prepayment penalty

Penalty amount (custom)

Admin fee

Collateral release?

If the loan's terms don't allow prepayment (closed term), a warning shows — waive the penalty or enter a custom amount to override.

Distribution to lenders (pro-rata)	Share	Principal returned	New position
R. Bhatia	59.5%	$29,761.90	$220,238.10
Northshore Holdings Inc.	40.5%	$20,238.10	$149,761.90
Total		$50,000.00	$370,000.00

New principal

$370,000.00

New monthly interest

$2,771.92

New per diem

$91.13

New LTV

52.9%

Lender principal returns are recorded as owed and paid in the next distribution run.

Funding date

First regular payment

Interest adjustment

Holdback

Funds flow — J. & R. Nguyen · Scarborough	Amount
Gross advance ($420,000 at 8.99%)	$420,000.00
Lender fee 2% ($8,400) less commitment fee already paid ($4,200)	−$4,200.00
Broker fee — Keystone Financial (kept in trust)	−$4,200.00
Holdback — roof replacement	−$15,000.00
Net advance to lawyer in trust	$396,600.00

Distribution

Whitfield Law PC: Net advance $396,600.00 in trust for closing
Keystone Financial: Broker fee $4,200.00 — held in trust, paid after funding
[Lender Name]: Lender fee balance $4,200.00 · holdback $15,000.00 kept in trust

The lawyer receives the net advance in trust and registers the charge; fees and the holdback stay with us.

Require insurance binder in the lawyer package Attach commitment letter & conditions list

Gross advance	$420,000.00
Lender fee 2% ($8,400) less commitment fee already paid ($4,200)	−$4,200.00
Broker fee — Keystone Financial (kept in trust)	−$4,200.00
Holdback — roof replacement	−$15,000.00
Net advance to lawyer in trust	$396,600.00