Mockup: see how this lead file changes as it moves along —
The main button follows the lead: Send to underwriting → Generate commitment → Record fee & convert → Open deal funding.
New inquiry
Docs requested
Underwriting & approval
Commitment sent
Fee received → Deal
Lenders allocated
With lawyer
Funded
Next step: collect the 4 outstanding documents. Underwriting (Priya Nair) is reviewing the file meanwhile.
Flow: once documents are in, . The commitment letter unlocks only after the deal is approved in Underwriting & approval. When the commitment fee is received, the deal moves to Deal funding to line up lenders.

Preliminary information

Borrower
David Chen
Email
d.chen@email.com
Mobile
(416) 555-0142
Co-borrowers
Lina Chen (spouse)
Guarantors
None
Broker
Summit Mortgage Group (A. Lee)
Purpose
Refinance
Pay out RBC 1st + consolidate ~$150K of debt
Lawyers
Chen & Associates LLP (borrower)
Whitfield Law PC (lender)
Property
12 Cedarview Dr, Markham ON L3R 5K2
Type
Detached · owner-occupied
FMV
$765,000 (appraisal booked Sep 30)
Purchase price
$590,000 (2017)
Amount
$520,000 · 1st position
Rate / term
9.49% · 12 months · interest-only
50 bps below the rate sheet
Property tax
$6,120 / yr · current
Target closing
Oct 10, 2026

Deal calculations

Updates when terms change
LTV
68.0%
Combined LTV (all properties)
58.0%
Monthly interest
$4,112.33
Per diem
$135.20
Gross loan amount$520,000.00
Lender fee (2%)−$10,400.00
Broker fee — Summit Mortgage Group−$5,200.00
Other fees (appraisal, admin)−$850.00
Pay out RBC 1st mortgage−$310,000.00
Estimated net to borrower$193,550.00
Combined LTV = ($520,000 + $295,000 Scotiabank on 88 Harbourview Ln) ÷ ($765,000 + $640,000).

Properties & collateral

PropertyRoleFMVExisting mortgagesTax / yrMortgage stmt
12 Cedarview Dr, MarkhamPrimary · 1st$765,000RBC 1st $310,000 — paid out from our advance$6,120Received
88 Harbourview Ln, PickeringCollateral charge$640,000Scotiabank 1st $295,000$4,980Missing
2023 Ford F-150Other asset · info only$48,000None—n/a

Document checklist

3 of 8 received
Received
Government ID — David Chen
Driver's licence · uploaded Sep 24
Received
Mortgage application
From broker · Sep 24
Received
Mortgage statement — 12 Cedarview Dr (RBC)
Sep 25 · uploaded through the secure upload link
Booked
Appraisal
Appraiser visit Sep 30
Requested
Mortgage statement — 88 Harbourview Ln (Scotiabank)
Requested Sep 25 · reminder every 2 days
Missing
Property tax bills — both properties
2026 final bill
Missing
Property insurance certificate
[Lender Name] must be named as mortgagee / loss payee
Missing
Income documents
2024–2025 NOAs (self-employed)
Later
Signed commitment letter
Generated at the “Commitment sent” stage
Later
Lawyer instructions & distribution calculation
Generated on conversion · funds flow for Whitfield Law PC / Chen & Associates LLP

Conditions

Commitment conditions · set: Residential owner-occupied
ConditionTypeStatusLinked document
Satisfactory appraisalStandardOutstandingAppraisal — booked
Proof of insurance naming lender as loss payeeStandardOutstandingInsurance certificate — missing
Mortgage statements on all propertiesStandardReceived
Property tax paid to dateStandardOutstandingProperty tax bills — missing
Solicitor's report on titleStandardOutstandingFrom Whitfield Law PC after closing
PAD agreement signedStandardSatisfied
Letter of explanation for 2024 income gapOne-timeWaivedWaived by Alex Morgan — NOAs sufficient
1 of 7 satisfied · 1 waivedOutstanding conditions block funding

Commitment fee

$5,200
Due by Oct 3 · not yet received
When the fee is recorded as received, this lead converts to a deal (next number: #1231). All borrower, property, collateral and document information carries over.
Available after approval
Commitment letter signing is tracked in Documents → E-Sign (send reminder, void envelope, download signed PDF). Sending the letter moves the lead to “Commitment sent” and is logged in Activity below.

Tasks

Notes

AM
Borrower wants to consolidate ~$150K of credit card / LOC debt. Seems motivated; wants to close before end of October.
Alex Morgan · Sep 24, 2:10 PM · Phone call
AM
Broker confirmed appraisal booked Sep 30 with an AACI appraiser.
Alex Morgan · Sep 25, 11:02 AM

Activity

Sent to underwriting — Priya Nair (rate exception: 50 bps)
Sep 26, 9:40 AM · Alex Morgan
Mortgage statement (RBC) uploaded through the secure link
Sep 25 · by broker
Document request emailed and texted (4 items) — stage moved to “Docs requested”
Sep 25 · Alex Morgan
Confirmation emailed to Summit Mortgage Group
Sep 24 · automatic
Lead created
Sep 24 · Alex Morgan