Documents on file
1,284
Across 48 active loans & 14 open leads
Missing required docs
6
On 4 loans / leads
Insurance expiring (60 days)
5
2 within 30 days
Templates
33
Last edited Sep 18 by Alex Morgan
FileTypeAttached toUploadedExpiryStatus
PDF
Lawyer_Reporting_Package_1187.pdf
4.2 MB · 38 pages · v2
Lawyer package#1187 J. & R. NguyenAug 5, 2026
Whitfield Law PC (email)
—Received
PDF
Insurance_Certificate_Birchcliff.pdf
312 KB
Insurance certificate#1187 J. & R. NguyenAug 1, 2026Jul 31, 2027Valid
PDF
PAD_Agreement_Signed_1187.pdf
188 KB · signed electronically
PAD agreement#1187 J. & R. NguyenJul 28, 2026
From E-Sign
—Signed
DOC
Commitment_Letter_Osei_v2.pdf
Generated from template · 2 pages
Commitment letterLead · B. OseiSep 23, 2026
Generated by Alex Morgan
Oct 2, 2026Awaiting signature
PDF
TD_Mortgage_Statement_Pine_Cres.pdf
96 KB · via secure upload link
Mortgage statement#1187 J. & R. Nguyen (collateral)Sep 28, 2026
James Nguyen (upload link)
—Under review
PDF
2026_Final_Tax_Bill_Elmwood.pdf
140 KB
Property tax bill#1026 M. PatelJul 10, 2026—Received
PDF
Appraisal_3_Harbour_Ln.pdf
6.8 MB · FMV $2,016,000
Appraisal#1219 Harbour Lane Developments Ltd.May 22, 2026—Received
JPG
DL_Front_S_Oduya.jpg
1.1 MB
Government IDSamuel OduyaJan 30, 2026Mar 14, 2027Verified
—
Insurance certificate (required)
Not uploaded · requested Sep 12
Insurance certificate#1204 S. Oduya——Missing
PDF
Insurance_Cert_Ravine_Dr.pdf
204 KB
Insurance certificate#1098 K. SinghOct 20, 2025Oct 15, 2026Expires in 15 days
DOC
Lawyer_Instructions_F_Ahmed.docx
Generated from template · Word (editable)
Lawyer packageDeal · F. AhmedSep 22, 2026
Emailed to Whitfield Law PC
—Sent
Showing 1–11 of 1,284
Required documents are set per loan stage in Settings → Stages. Anything required but not on file, booked or waived shows here. Send a reminder by email, or send a secure upload link so the borrower uploads straight into the file.
Required documentLoan / leadNeeded forRequestedReminders sent
Insurance certificate#1204 S. OduyaActive loan (lender loss payee)Sep 122 · last Sep 26
Mortgage statement (collateral)#1187 J. & R. NguyenCollateral — 55 Pine Cres, PickeringSep 51 · Sep 19
Mortgage statementLead · L. FraserCommitmentSep 22Not yet
Property tax billLead · L. FraserCommitmentSep 22Not yet
Insurance certificateLead · G. MehtaFundingSep 191 · Sep 24
Full lawyer packageLead · D. ChenFundingSep 24Not yet
Templates fill in loan details automatically using merge fields. Letterhead comes from Settings → Company. Every save keeps a version you can restore.
Commitment conditions (condition sets)
DOC

Commitment — residential 1st

Terms offered to the borrower on a residential first mortgage: amount, rate, term, fees, conditions. Sent before the commitment fee.

Leads / commitments Used 29 times · edited Sep 18 · v7
DOC

Commitment — 2nd mortgage

Commitment for a second (or lower) mortgage: shows the mortgages that rank ahead and the combined LTV.

Leads / commitments Used 14 times · edited Sep 18 · v4
DOC

Commitment — commercial

Commitment for commercial security: corporate borrower, guarantees, leases and environmental conditions.

Leads / commitments Used 3 times · edited Aug 30 · v2
DOC

Welcome letter

Sent at funding: payment schedule, PAD date, who to contact, how to pay.

Funding Used 11 times · edited Aug 2 · v3
DOC

Lawyer instructions

Instructions to the lender's lawyer with advance amount, fee deductions and required conditions.

Funding Used 12 times · edited Jul 14 · v2
DOC

Lawyer instructions & distribution calculation

Funding instructions plus the advance breakdown: gross amount, lender fee, broker fee, holdbacks, prepaid interest and net to borrower.

Funding Used 12 times · v1
DOC

Mortgage statement

Periodic statement: amount due, arrears carried forward, fees outstanding, principal balance, interest paid to.

Servicing Monthly · v1
DOC

Statement of account

Everything charged and paid on the loan for a period, with the running balance.

Servicing On request · v1
DOC

Payment receipt

Confirms a payment received: date, amount, method and reference.

Servicing Used 64 times · v1
DOC

Payment reminder

Friendly reminder before the due date (email and SMS versions).

Servicing Automated · 3 days before due · v2
DOC

Late payment notice

Sent when a payment is overdue: amount, days late and late fee.

Servicing Used 9 times · v1
DOC

NSF letter

Returned payment notice with amount owing, NSF fee and pay-by date.

Servicing Used 6 times · edited Jun 3 · v2
DOC

Arrears statement

Missed payments, fees outstanding, total to bring the loan current and days overdue.

Servicing Used 4 times · v1
DOC

Arrears letter

First collections letter: what is overdue, what to pay and by when.

Servicing Collections · v1
DOC

Payment arrangement confirmation

Confirms the agreed catch-up plan: instalments, dates and what happens if one is missed.

Servicing Collections · v1
DOC

Statement of account (arrears)

Arrears breakdown for the borrower or their lawyer.

Servicing Collections · v1
DOC

Demand letter (draft for lawyer)

Draft demand for the lender's lawyer to review and send on letterhead.

Servicing Compliance to confirm wording v1
DOC

Lawyer instruction letter (collections)

Instructs the lawyer to start enforcement, with the arrears figures attached.

Servicing Collections · v1
DOC

Invoice — commercial borrowers

Invoice layout for corporate borrowers: amount due, due date, arrears and fees.

Servicing Monthly · v1
DOC

Statement of account (payout request)

Balance summary a borrower or lawyer asks for before a refinance.

Servicing On request · v1
DOC

Renewal offer

Offer of new rate, term and renewal fee, sent 90/60/30 days before maturity.

Renewals Used 8 times · edited Sep 2 · v3
DOC

Renewal agreement

Signed agreement confirming the renewed terms and how the renewal fee is paid.

Renewals Used 7 times · edited Sep 2 · v3
DOC

Discharge / payout statement

Payout figure to a date: principal, accrued interest, per diem, fees and payment instructions.

Discharges Generated from its own page Used 5 times · v2
DOC

Annual borrower statement

Year-end summary of interest billed and paid, payments received, fees and balance, for the borrower's records.

Year-end Batch-generated each January · v2
DOC

Lender statement

Monthly or annual statement to each lender/investor: positions, interest earned, payments made.

Lenders Generated from its own page Monthly · v2
DOC

Admin / servicing agreement

Agreement between the company and each lender/investor covering administration, servicing, fees and distributions.

Lenders Signed at first deal · v1
DOC

Deal summary sheet (for lenders)

One-page investment summary sent to lenders with an offer (borrower identity can be hidden).

Lenders Used 17 times · v1
DOC

Lender arrears notice

Tells the lenders on a loan that it is in arrears and what is being done.

Lenders Collections · v1
DOC

Borrower disclosure (cost of borrowing)

Cost-of-borrowing disclosure: APR, total interest over the term, all fees and prepayment terms.

Compliance Compliance to confirm wording Required before signing
DOC

Investor / lender disclosure — FSRA Form 1

Disclosure to each lender/investor on a brokered transaction: property, priority, LTV, risks.

Compliance Compliance to confirm wording Per lender, per deal
DOC

FSRA Form 9

Regulatory form template — fields filled from the deal file.

Compliance Compliance to confirm wording Per deal
DOC

FSRA Form 10

Regulatory form template — fields filled from the deal file.

Compliance Compliance to confirm wording Per deal

Automatic expiry reminders

Insurance and document expiry tracking. When an insurance certificate is about to expire, email the borrower (and their insurance broker, if on file) asking for the renewed certificate. Sent by the insurance expiry rules — see Property monitoring.

Expiring in the next 60 days

LoanDocumentInsurer / policyExpiresReminder
#1098 K. SinghInsurance certificate[Insurer] · policy ending 4471Oct 15, 2026 15 daysSent Aug 16 & Sep 15
#1143 Northgate Holdings Inc.Insurance certificate[Insurer] · policy ending 0932Oct 22, 2026 22 daysSent Aug 23
#1026 M. PatelInsurance certificate[Insurer] · policy ending 7718Nov 1, 2026 32 daysSent Sep 2
#1219 Harbour Lane Developments Ltd.Builder's risk insurance[Insurer] · policy ending 2205Nov 10, 2026 41 daysSent Sep 11
#1131 A. RomanoTitle & PPSA—Nov 20, 2026 51 daysScheduled Oct 6
Preview borrower page ↗
WEBSITE UPLOADS · NEEDS A CLIENT
PDF
Appraisal_22_Maple_Grove.pdf NEW
Farah Ahmed · f.ahmed@email.com · today 9:14 AM
Suggested: F. Ahmed (lead) · matched on email
J. & R. NGUYEN · #11873 files
PDF
TD_Mortgage_Statement_Pine_Cres.pdf NEW
Mortgage statement · Sep 28, 4:02 PM · upload link
Review
PDF
Birchcliff_Tax_2026.pdf
Property tax bill · Sep 28 · upload link
Pending
JPG
void_cheque.jpg
Void cheque · Sep 27 · upload link
Approved
SAMUEL ODUYA · #12042 files
PDF
Insurance_77_Lakeshore.pdf NEW PORTAL
Insurance certificate · today 8:40 AM · borrower portal
Pending
JPG
Passport_S_Oduya.jpg
Government ID · Sep 25 · upload link
Review
LEAD · D. CHEN2 files
PDF
2025_Notice_of_Assessment.pdf
Income proof · Sep 24 · upload link
Pending
PDF
Agreement_of_Purchase_and_Sale.pdf
Purchase agreement · Sep 22 · upload link
Approved
TD_Mortgage_Statement_Pine_Cres.pdf
TD Canada Trust
Mortgage statement
Statement date: Sep 1, 2026

James & Rachel Nguyen
55 Pine Cres, Pickering ON

Mortgage number: ••••4410
Principal balance: $286,412.18
Interest rate: 4.79% fixed · Maturity: Jun 1, 2028
Regular payment: $1,842.00 monthly

Arrears: $0.00 · Property tax paid through account: No

Details
Status
Under review
Category
From
James Nguyen
Upload link sent Sep 26
Uploaded
Sep 28, 2026 4:02 PM
Size
96 KB
Filed to
#1187 J. & R. Nguyen
“This is the one for Pine Cres. The Birchcliff tax bill is attached too.”
Review notes
Approving files it as a document on the loan. Tick a matching required document to mark it received.
Total documents
1,284
+46 this month
Clients with docs
212
Borrowers, lenders & companies
This month
46
12 from client uploads
Total storage
3.8 GB
Encrypted · Canadian data centre
Clients
J. & R. Nguyen 38
Meera Patel 24
Northgate Holdings Inc. 41
Samuel Oduya 19
Harbour Lane Developments Ltd. 57
Karan Singh 22
S. & L. Grewal (lender) 9
Folders
All documents 38
Identity & KYC 4
Property 11
9 Birchcliff Rd 7
55 Pine Cres (collateral) 4
Commitment & closing 9
Servicing 12
NSF / collections 3
No category set 2
E-Signatures 3
OneDrive
Linked folder: Clients/Nguyen
J. & R. Nguyen · #1187 · 9 Birchcliff Rd · james.nguyen@email.com · (416) 555-0162
NameCategoryYearSizeUploadedSource
2026
PDF
TD_Mortgage_Statement_Pine_Cres.pdf
Property202696 KBSep 28 · James NguyenClient
PDF
Birchcliff_Tax_2026.pdf
Property2026140 KBSep 28 · James NguyenClient
PDF
Welcome_Letter_1187.pdf
Servicing202682 KBAug 6 · Daniel BrooksFirm
PDF
PAD_Agreement_Signed_1187.pdf
E-Signatures2026188 KBJul 28 · E-SignFirm
XLS
Nguyen_cashflow_worksheet.xlsx
Commitment & closing202644 KBJul 12 · OneDriveOneDrive
JPG
Birchcliff_exterior_photos.jpg
Property20262.4 MBJul 3 · Google DriveGoogle Drive
2025
PDF
Appraisal_9_Birchcliff.pdf
Property20255.1 MBDec 2, 2025 · Priya NairFirm
Welcome_Letter_1187.pdf
[Lender Name]

Welcome — your mortgage #1187…

Category
Servicing
Year
2026
Size
82 KB
Uploaded
Aug 6, 2026
Uploaded by
Daniel Brooks
Linked to
#1187
Client portal
Visible in the client portal
Recent uploads across all clients and the split by category are on the overview (click “All documents” with no client selected).
Property 28% · Commitment 22% · Servicing 18% · Identity 14% · Other 18%
E-signature runs through the built-in signing service — no DocuSign account needed. Signers open a secure link, can be asked to confirm a code sent to their email, and sign on screen. The signed PDF and the signing certificate (who signed, when, and from which email) are saved to the file automatically.
Out for signature
3
Oldest sent Sep 22
Expiring soon
1
Within 3 days · B. Osei
Completed (30 days)
9
Avg. 1.4 days to sign
Declined / voided
1
Last 90 days
DocumentRelated toSignersProgressSentStatus
Commitment — residential 1stH. Kim · $610,000 1stHyun Kim
then Alex Morgan (countersign)
2 of 2 signed
Sep 22Completed Sep 23
PAD agreementH. Kim · $610,000 1stHyun Kim
0 of 1 · viewed Sep 25
Sep 24Sent
Renewal agreement#1098 K. SinghKaran Singh ✓
then Alex Morgan (you)
1 of 2 signed
Sep 25Partially signed
Commitment — 2nd mortgageB. Osei · $330,000 2ndBernard Osei
cc: Summit Mortgage Group
0 of 1 signed
Sep 22Sent — expires Oct 2
Admin / servicing agreementS. & L. Grewal (lender)Sandeep Grewal, Laila Grewal
2 of 2 signed
Sep 10Completed Sep 11
Commitment — residential 1st (v1)B. OseiBernard Osei
Voided Sep 22
Sep 19Voided
Terms changed — new version to follow
Commitment — commercialLead · Maple Grove HoldingsR. Castillo (director)
0 of 1 signed
Aug 28Expired Sep 7

Auto-send rules

E-sign settings
Commitment letter
Send for signature as soon as it's generated · borrower(s), then countersigned by the approver
PAD agreement
Send with the welcome package once the commitment fee is received
Renewal agreement
Send when the renewal offer is accepted · borrower, then lender consent
Admin / servicing agreement
Send to a new lender before their first deal
Expiring-envelope reminder
Email the signers who haven't signed when an envelope expires within 3 days
Rules are saved now; they trigger automatically as the commitment, funding and renewal steps that send these documents are completed.